Terms of Service

Last updated: November 12, 2026

These terms govern your use of Autropy and the related website and apps (the "Service"). The Service is operated by the individual owner of Syntropex, a sole proprietorship based in Tennessee, USA ("we", "us"). By creating an account or using the Service, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. What the Service is — and is not

The Service uses artificial intelligence to suggest possible causes of vehicle problems, explain trouble codes, draft repair guides, and comment on repair estimates. It provides general information only. It cannot inspect your vehicle, its answers may be incomplete or wrong, and it is not a substitute for a qualified mechanic.

Never rely on the Service for a decision that affects safety. Brakes, steering, tires, airbags, fuel leaks, overheating, smoke, and warning lights that say to stop driving need a professional inspection.
Repair guides are general. Follow your vehicle's service manual, use proper safety equipment, never work under a vehicle supported only by a jack, and stop when a job is beyond your skill or tools.
Estimate reviews are opinions about typical pricing, not findings of fraud or wrongdoing by any shop.

You are responsible for how you use the information and for any work you perform or authorize.

2. Accounts

You must be at least 18, or the age of majority where you live, to create an account. Keep your sign-in details secure; you are responsible for activity under your account. Some features require a verified email address.

3. Plans, billing and cancellation

Paid plans are billed monthly in advance through Stripe and renew automatically until cancelled.
You can cancel anytime from the app's billing portal. Cancellation stops future renewals; your plan stays active until the end of the period you paid for. Except where the law requires otherwise, we do not refund partial periods.
Every plan, including paid plans, has the daily usage limits shown on our pricing page. Limits reset daily.
We may change prices or plan features. We will give at least 30 days' notice by email before a price change affects your subscription, and you can cancel before it takes effect.

4. Acceptable use

You agree not to: use the Service for anything unrelated to vehicles or in violation of law; attempt to bypass usage limits, access other users' data, or probe or disrupt our systems; scrape the Service or use it to build a competing product; upload content you do not have the right to share; or resell access to the Service.

5. Your content

You keep ownership of the vehicle details, messages, photos, audio, and documents you submit. You give us permission to store and process that content only as needed to run the Service for you, as described in the Privacy Policy.

6. Parts, retailers and affiliate links

The Service may show products from third-party retailers. Some links are affiliate links: if you buy through them, we may earn a commission at no extra cost to you. This does not change what the Service recommends. Retailers are independent; prices, availability, fitment, and returns are their responsibility, and you should confirm a part fits your vehicle before buying.

7. Our property

The Service, its software, and the Autropy name and branding belong to us. These terms give you a personal, non-transferable right to use the Service; they do not transfer ownership of anything.

8. Disclaimer of warranties

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not guarantee that the Service will be uninterrupted or error-free.

9. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for vehicle damage, repair costs, personal injury, or lost profits arising from your use of the Service or reliance on its information. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US$50. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

10. Indemnity

You agree to cover claims, losses, and costs (including reasonable legal fees) brought against us by others that arise from your misuse of the Service or your violation of these terms.

11. Suspension and termination

You may stop using the Service and delete your account at any time. We may suspend or close accounts that violate these terms or put the Service or other users at risk. Sections that by their nature should survive termination, including 8 through 12, will survive.

12. Governing law

These terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Tennessee, and you and we consent to their jurisdiction, except where the law of your place of residence gives you the right to bring a claim elsewhere.

13. Changes to these terms

We may update these terms. For material changes we will notify you by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated terms.

14. Contact

Questions about these terms: [email protected]